Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@velafawn.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Velafawn is operated by Wenchang Zhanshengze Network Technology Co., Ltd.
Company Name: Wenchang Zhanshengze Network Technology Co., Ltd.
Address: Room 708, Building 5, Diecuiyuan Residential Community, No. 4, Fucheng Road, Wencheng Town, Wenchang City, Hainan Province, China
Phone: +86 16631128870
Email: support@velafawn.com